Arima Onsen Tocen Goshobo

Love the onsen (high salt content and relaxing)! There is a section that is open air too (rotenburo). This hotel is over 900 years old and is the oldest one in Arima (built in 1100). You can feel a special vibe of serenity while staying at the hotel. The food was amazing! (We had kaiseki dinner and formal Japanese breakfast.) They don’t serve food in the room though so you have to go to the restaurant. The staff were all very friendly, gentle and helpful. My daughter got mosquito bites and they gave us anti-itch cream. They would help you with all luggages and I believe they cleaned the wheels before putting them in the room! The hotel can give you a lift to the bus stop for you to take a bus straight to Shin-Kobe station.

I was trying to figure out what you are paying such a premium for here and it really comes down to two things: 1) Location - all throughout our stay in Arima we saw people dragging their luggage up steep hills in the heat to the hotels up above the town. It looked very unpleasant. This place is right at the bottom of the hill, nestled in among the shops, very easy to get to. 2) I counted the steps from my room to the onsen: thirty-five. We were so close to the famous soothing Arima gold water. It was great. The staff were friendly and helpful.

I loved all the attention that the staff provides to the guests, it feels like staying in a grandma house where you can relax because you know that there will be someone that will care about you. Shuttle service that take you from the Arima Onsen station to the ryokan, very impressing dinner and breakfast for a full Japanese experience.

We spent here a couple of days in November. It was our first time in ryokan with onsen and it was amazing! Nice location in the center of the city. Onsen is inside the hotel so you can use it anytime you want. Staff is very friendly and ready to help around the clock. There were Japanese clothes called yukata; you can wear it inside the hotel. No breakfast at the hotel, but we ordered Kaiseki dinner and breakfast. A bit expensive in my opinion, but it's worth a try. Delicious, unique and very satisfying. Thank you for that unique unforgettable experience. I would strongly recommend visiting this hotel.

Absolutely everything was fantastic from start the finish. The staff worked hard to provide us with a wonderful stay. The rooms are beautiful and extremely comfortable, of particular note the massage chair was fantastic. The Onsen itself was warm and comforting, and having a Sauna in addition to it was a nice touch. Both meals we had, Breakfast and Dinner were absolutely delicious. Additionally, it's quite an easy walk from the train station compared to other Onsens in the area, so if travelling with a lot of luggage it could be a good option.