Arima Onsen Tocen Goshobo

Love the onsen (high salt content and relaxing)! There is a section that is open air too (rotenburo). This hotel is over 900 years old and is the oldest one in Arima (built in 1100). You can feel a special vibe of serenity while staying at the hotel. The food was amazing! (We had kaiseki dinner and formal Japanese breakfast.) They don’t serve food in the room though so you have to go to the restaurant. The staff were all very friendly, gentle and helpful. My daughter got mosquito bites and they gave us anti-itch cream. They would help you with all luggages and I believe they cleaned the wheels before putting them in the room! The hotel can give you a lift to the bus stop for you to take a bus straight to Shin-Kobe station.

I loved all the attention that the staff provides to the guests, it feels like staying in a grandma house where you can relax because you know that there will be someone that will care about you. Shuttle service that take you from the Arima Onsen station to the ryokan, very impressing dinner and breakfast for a full Japanese experience.

I would highly recommend this place. The staff are so nice and the room is very spacious. There is even a massage chair in the room. The onsen experience was legit too. There weren’t many people during my stay so it wasn’t that awkward for me. The location is also the best, right at the center of the small town.

We spent here a couple of days in November. It was our first time in ryokan with onsen and it was amazing! Nice location in the center of the city. Onsen is inside the hotel so you can use it anytime you want. Staff is very friendly and ready to help around the clock. There were Japanese clothes called yukata; you can wear it inside the hotel. No breakfast at the hotel, but we ordered Kaiseki dinner and breakfast. A bit expensive in my opinion, but it's worth a try. Delicious, unique and very satisfying. Thank you for that unique unforgettable experience. I would strongly recommend visiting this hotel.

Arima Onsen is close to Kobe, but has a nice countryside feel about it. Our room was much larger than expected, the staff were attentive and friendly, and the onsen was very good, with the famous Arima golden water (salty and with high iron content). A nice detail in the onsen was that the gender seperating wall was lower at the end, enabling a conversation with my wife. The food was also very good, we stayed 2 nights and had 1 night dinner and breakfast in our room (for an extra charge). The ryokan also offers a free shuttle to the Arima Ropeway and to the railway station. The salon was also nice with free coffee and lots of books and a high-end tube amplifier. The building is wooden and old, so expect to hear some noise from your neighbours, but nothing too bad.